ONU will be open today, Monday Jan. 26. Classes and operating hours are as usual. Physical plant workers have been and will continue removing the snow and numerous drifts that are all over campus, but the heavy snowfall combined with the wind has made this a large task. The crew appreciates your patience and understanding.
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Value in Professional Service Relationships
Business to business (B2B) professional services depend on inter-firm cooperation for the co-creation of value. Such cooperation rarely happens overnight; it requires time for the relationship to develop. The purpose of this research is to investigate how different performance attributes of a professional service differ with the tenure of the relationship.