IT Help Desk
IT HELP DESK PHONE: 419-772-1111 EMAIL: HELP-DESK@ONU.EDU
Monday - Friday 8:00 a.m. to 5:00 p.m.
PHone Support Hours:
Monday - thursday 5:00 P.m. to 10:00 p.m.
Saturday - sunday 11:00 a.m. to 6:00 p.m.
*Hours may vary during school breaks
The IT Drop Off Center is located in Northern Commons 121. Some of the services we provide include:
- Basic Computer Troubleshooting
- Network Troubleshooting
- Software Installation
- Operating System Installation
- Virus/Malware Removal
- Mobile Device Setup
- Data Backups & Restoration
- Network Your Gaming Device
- Password Resets
- Microsoft Windows, Apple OS X, Chrome OS, Android, iOS
I.T. Survival Guide!
Lots of general IT information & knowledge - plus a helpful campus map on the back!
If you need assistance with your computer or any other technology, please submit a ticket.
IT Help Desk419-772-1111
Northern Commons Room 121
525 South Main Street
Ada, Ohio 45810
Tuesday: 8 a.m.-5 p.m.
Wednesday: 8 a.m.-5 p.m.
Thursday: 8 a.m.-5 p.m.
Friday: 8 a.m.-5 p.m.