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IT Help Desk

IT HELP DESK PHONE:  419-772-1111    EMAIL:  HELP-DESK@ONU.EDU


 

Walk-in Hours:
Monday - Friday  8:00 a.m. to 5:00 p.m.

PHone Support Hours:
Monday - thursday 5:00 P.m. to 10:00 p.m.
Saturday - sunday 11:00 a.m. to 6:00 p.m.



The IT Drop Off Center is located in Northern Commons 121.  Some of the services we provide include:

  • Basic Computer Troubleshooting
  • Network Troubleshooting
  • Software Installation
  • Operating System Installation
  • Virus/Malware Removal
  • Mobile Device Setup
  • Data Backups & Restoration
  • Network Your Gaming Device
  • Password Resets


Supported Platforms:

  • Microsoft Windows, Apple OS X, Chrome OS, Android, iOS



 

I.T. Survival Guide!

Lots of general IT information & knowledge - plus a helpful campus map on the back!

Download



 


 

Faculty/Staff:
If you need assistance with your computer or any other technology, please submit a ticket.

CREATE HELP TICKET

AttachmentSize
PDF icon it-survival-guide.pdf1.61 MB
Information Technology: Help Desk

IT Help Desk

419-772-1111
help-desk@onu.edu
Northern Commons Room 121
525 South Main Street
Ada, Ohio 45810
Monday: 8 a.m.-5 p.m.
Tuesday: 8 a.m.-5 p.m.
Wednesday: 8 a.m.-5 p.m.
Thursday: 8 a.m.-5 p.m.
Friday: 8 a.m.-5 p.m.
Saturday: Closed
Sunday: Closed