IT Help Desk
IT HELP DESK PHONE: 419-772-1111 EMAIL: HELP-DESK@ONU.EDU
Monday through Thursday from 8 a.m. to 10 p.m.
Friday from 8 a.m. to 5 p.m.
Saturday and Sunday from 11 a.m. to 6 p.m. (phone support only)
The IT Help Desk is located in Northern Commons 121. Some of the services we provide are:
- Basic computer troubleshooting
- Network troubleshooting
- Software installation
- Operating system installation
- Virus/malware removal
- Mobile device setup
- Data backups and restoration
- Network your gaming device
- Password resets
- Microsoft Windows, Apple macOS, Chrome OS, Android, iOS
I.T. Survival Guide!
Contains lots of general IT information and knowledge – plus a helpful campus map on the back!
If you need assistance with your computer or any other technology, please submit a ticket.
IT Help Desk419-772-1111
Northern Commons Room 121
525 South Main Street
Ada, Ohio 45810